Privacy Policy

Data Controller

The data controller is HB CITY SRL, CUI 34372963, Reg. No. J2015004586409, headquartered in Bucharest, Sector 5, Strada Crizantemelor no. 1C, managing Central Apart Hotel, Calea Moșilor 111, Bucharest.

What Data We Process

Name, phone, email, reservation details (dates, room, number of guests), invoicing data if you request a company invoice, and conversations with the virtual receptionist (chat or phone).

Why We Process Them

For managing your reservation and stay, communicating with you, invoicing, legal obligations (such as guest records), and improving our services.

Legal Grounds

Performance of the accommodation contract, the operator’s legal obligations, legitimate interest (safety and service quality), and consent where required.

How Long We Keep Them

Only as long as necessary for the purpose or as required by law (for example, accounting documents according to legal deadlines).

Who We Share Them With

Providers who help us deliver our services (booking system, online payment, website hosting, virtual receptionist), only as necessary and with contractual safeguards.

Your Rights

Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. You may contact us at any time, and if you are dissatisfied, you may contact ANSPDCP (dataprotection.ro).