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24/7 Reception: We Answer Your Calls and Chats Anytime

Whether you call late at night or write to us on the website while on your way to Bucharest, at Central Apart Hotel you receive an immediate response. Here’s how our digital assistant works and what it can do for you.

24/7 Reception: We Answer Your Calls and Chats Anytime

An Immediate Response, Anytime

We know travel plans are often made in the evening or on weekends. That’s why, at the hotel’s phone number and in the website chat, a digital assistant answers you at any time of day, with no waiting time.

What the Assistant Can Do for You

It tells you which rooms are available for your chosen dates and their prices, explains the facilities, check-in, parking, and how to get to the hotel, then takes your reservation request. It speaks your language and lets you know from the start that it is an AI assistant.

What Remains with the Reception Team

Reservation requests and special questions are forwarded to our reception colleagues, who confirm your booking and help with anything the assistant cannot handle. Technology helps us never miss a call; caring for our guests remains in human hands.

The Technology Behind the Assistant

Our assistant is built with Recepționerul Virtual, an AI-powered reception platform for hotels, guesthouses, and other businesses, which answers phone calls and chats 24/7.

Learn more about Recepționerul Virtual →

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